Secure Mental Health Transport
Secure SafeCare
Secure Mental Health Transport Services
We provide our secure mental health transport service to a wide range of both private and public clients, including NHS Trusts and hospitals, all over the country.
Our dedicated mental health staff with advanced training are able to provide transport for low, medium, or high security psychiatric facilities, 136 suites, emergency departments, Police stations and others.
This service is available 24/7 all year round, and all over the UK – even for last minute requests!
Built around empathy and compassion, with a focus on skilled de-escalation and minimal use of restricted practice. We are central members of the Restraint Reduction Network.
Discreet & Secure Ambulance Vehicles
Our specialist fleet of secure ambulances allows us to support every service user with their individual requirements and needs.
Covert – in order to maintain dignity and privacy for all service users, our secure ambulances are all unmarked with no visible decals.
Blue lights – should an individual service user require it, our staff and secure ambulances are capable of transporting under emergency response conditions.
Security – to protect both our service users and staff, our secure ambulances have fixed cells should the requirement for their use be deemed necessary.
Wheelchairs & stretchers – we are able to accommodate service users with all mobility requirements, including those that are bed or wheelchair bound.
Advanced Mental Health Trained Staff
Our highly trained and dedicated crews will ensure a safe, comfortable, and timely transfer for all service users.
We can provide registered healthcare professionals, such as HCPC Paramedics, and NMC Nurses. This also includes all of their advanced medications and controlled drugs to fully perform their duties.
Different locations can sometimes prove challenging when moving patients, which is why our ambulances come equipped with additional manual handling kit to tackle any challenge.
All staff are qualified in;
PMVA Control and Restraint Conflict Management and Hand-Cuff
Level 3 Safeguarding of Vulnerable Adults and Children
Mental Health Legislation
Transport for Hospitals, Police, & Mental Health Units
We work closely with NHS Trusts, mental health facilities, and local authorities to provide safe and reliable transport for individuals in crisis. Whether responding to hospitals, Section 136 suites, or police custody, our team ensures a calm and secure transfer process for patients requiring mental health support.
Our staff are fully trained in restraint reduction, conflict management, and mental health legislation, ensuring every journey meets clinical, ethical, and legal standards. We prioritize patient dignity, discretion, and safety during every step of the journey.
All our secure ambulances are equipped to handle a wide range of risk levels, including those requiring constant observation, specialist handling, or medical supervision. We’re available 24/7 across the UK for both pre-arranged and urgent requests.
24/7 UK-Wide Patient Transport Availability
East Anglia Medical Care offers round-the-clock secure patient transport services, ensuring that vulnerable individuals can be safely transferred at any hour, day or night. Our 24/7 availability is ideal for urgent or last-minute requests from hospitals, police departments, and mental health facilities across the UK.
Whether it’s a late-night discharge from a psychiatric unit or an emergency transfer from a police station, our rapid-response crews are trained to act swiftly and professionally. We understand that mental health transport needs can arise unexpectedly, and we’re fully equipped to provide immediate, compassionate care.
Our nationwide coverage includes both urban centres and rural locations, giving you peace of mind that help is always just a call away-no matter where you are in the UK. Every transfer is handled with discretion, care, and compliance with current mental health legislation.
Proud Member of the Restraint Reduction Network
At East Anglia Medical Care, we are proud to be a member of the Restraint Reduction Network, demonstrating our commitment to delivering secure mental health transport with dignity, compassion, and minimal use of restrictive practices. Our teams are trained to follow best practices in de-escalation, patient-centered care, and safeguarding – ensuring every journey is as safe and respectful as possible. By aligning with the RRN, we reinforce our dedication to the ethical treatment of vulnerable individuals during transport.